MyWorkoutLog Support
Help with your workout log
Troubleshoot capture and processing, manage your account, or contact us directly.
Photo recognition
Use an evenly lit, in-focus image with the full note visible. Review every recognized exercise and set before saving.
Voice notes
Allow microphone access when prompted, speak exercise names and set details clearly, then stop recording and review the transcript result.
Processing or sync failed
Keep the app open briefly and retry. Your existing workout history remains available when a new sync request fails.
Account and deletion
Profile and account controls are in Settings. Account deletion starts removal of your account and associated workout content.
Report an incorrect result
Correct the workout before saving. If a repeatable recognition issue remains, email us with the input method and app version—do not send sensitive content unless needed.
Contact support or join the first-user test
Email us from the address connected to your MyWorkoutLog account. For a technical issue, include your iPhone model, iOS version, app version, the input method you used, and what happened.
support@myworkoutlog.appFor first-user access, use the subject “First-user test” and tell us how you currently track workouts.
Do not use email for urgent health or safety concerns. Contact local emergency services when appropriate.